Five Orlando Health hospitals Receive ‘A’ Grades For Patient Safety

Leapfrog Group also awards two hospitals ‘B’ grades

ORLANDO – Five Orlando Health hospitals have received ‘A’ grades from the Leapfrog Group, an independent nonprofit organization committed to driving quality, safety and transparency in the United States health system.

Orlando Health Orlando Regional Medical Center (ORMC), Orlando Health South Lake Hospital, Orlando Health Dr. P. Phillips Hospital, Orlando Health – Health Central Hospital and Orlando Health South Seminole Hospital earned ‘A’ grades for patient safety in the spring 2024 reporting period.

This marks the 12th consecutive ‘A’ grade for Orlando Health South Lake and the sixth ‘A’ grade in a row for Orlando Health ORMC and Orlando Health Dr. P. Phillips.

The Leapfrog Group gave Orlando Health St. Cloud Hospital and Orlando Health Bayfront Hospital ‘B’ grades. The upgrade from ‘C’ to ‘B’ grades for these facilities are the result of enhancements to care and quality advances made at each hospital since joining Orlando Health in 2020.

“The ‘A’ grades reflect our dedication to providing top-tier care to our patients, setting a standard of quality and compassion that we continuously strive to uphold,” said George Ralls, MD, chief medical officer, Orlando Health. “We also celebrate the progress of hospitals that earned a ‘B’ grade, which have implemented crucial improvements to enhance patient care and safety since Orlando Health acquired them. These efforts will continue as our goal is for all Orlando Health hospitals to achieve ‘A’ grades.”

Orlando Health Horizon West Hospital received a ‘C’ grade, the result of a discrepancy in the calculation that is expected to be rectified by fall 2024.

The Leapfrog Hospital Safety Grade is the only hospital ratings program exclusively based on hospital prevention of medical errors, infections and injuries that cause more than 500 mortalities a day nationally. The Leapfrog Hospital Safety Grade is peer-reviewed, fully transparent and free to the public.

To view Orlando Health’s Leapfrog scores, visit the Hospital Safety Score website at